Executives constantly track five to ten key objectives, and creating
key performance indicators on a dashboard has been among the biggest
requests of IT…the problem, its can cost tens of thousands of dollars with
traditional systems. NetSuite includes operational and executive dashboards
with alerts if objectives are exceeded…..or missed.
Performance of territories and partners is critical to the modern sales manager.
If we add in items and geographies, many sales analysis tools with legacy
systems start to fall short. NetSuite allows the sales manager to manage and track item sales,
sale reps, and partners… pipeline…and forecast, that can be automatically sent to manufacturing and
the executive team.
Are your sales people following up with critical company lead and prospect information
with email and Excel? (or worse yet, pads of paper). Do they have the ability to create
ticklers that get pushed to their email or smart device? If a sales person leaves the
company, do the leads go with him. With a full Sales Force Automation System, NetSuite
can provide the reps (and their managers) all they need to succeed, out of the box
Where do companies spend valuable marketing dollars…on campaigns that drive the best ROI.
If you, as a marketing manager, can’t track the return on your …say organic keyword search results,
it can be difficult to go to the CEO with additional requests. Track ROI on trade shows,
email campaigns, Google Adword and Radio ads easily with online dashboards. Create a drip marketing
capability to ‘touch’ prospects without forwarding lukewarm leads to sales….all in the base NetSuite
system.
Support needs visibility of the top 10 ‘problem cases.’ Support needs the ability to escalate cases and
assign tasks to work groups. Support needs a knowledge base to tackle problems easily or to push
as a self service capability. NetSuite with its workflow, ticklers, notes, file attachment and case
management, allows the support manager to excel….and to potential turn the unit into a profit center.
NetSuite’s Ecommerce functionality lets you leverage the Web to grow your business faster
and more cost effectively. It transforms your static Web site into a dynamic, database-driven
ecommerce portal, which ties together online customer acquisition efforts with back-office
order fulfillment. Your company can deliver an intuitive and satisfying experience to both
customers and partners.
NetSuite also extends into the order fulfillment, packing, and shipping
processes of a warehouse. The FedEx and UPS integration allows you
to print out shipping labels complete with tracking numbers and
international address validation, while phased shipment processing
allows for picking, packing, and shipping information to be shared
among different individuals or teams. Multi-location Inventory allows you to keep an accurate record of
inventory on hand at each of your storage locations. As a result, you
can transfer inventory between locations with greater ease. And you
can route sales orders quickly to the appropriate warehouse employee
General Ledger allows an unlimited number of accounts and subaccounts,
and supports account numbers as long as 15 alphanumeric
characters. Plus, users can define their own accounting periods and
close individual components separately. NetSuite has predefined more
than 21 different charts of accounts for different industries, but you
can customize them further if necessary. You can also set up as many
departments and classes as you want to track.
In addition, NetSuite continuously maintains a complete audit trail. It
tracks who made the entry and when, referencing each transaction by
the user login details.