Hi I'm Jeff Dixon with DKM. Today we're going to go through and show you visually why NetSuite is an outstanding solution if you've outgrown your Quickbooks solution. Particularly if you're using Macintosh 100% or in a mixed environment with Wintel machines. We're going to talk a little bit about integrated CRM and why the next generation cloud solutions that can work with Mac outstanding from the standpoint that they can integrate to your accounting system, that can integrate to your support system, that can integrate to any system all in one place.
So here's all my customer information for this particular customer I might also want to look at marketing information so the nice thing about this system is that I'm able to see a 360 degree view of this particular customer whether it's CRM information, whether it's accounting information, whether it's fulfillment information all that good stuff. You can even go to other areas, you might want to see a customer satisfaction survey or you might want to get into collection information. All this information is right there at your fingertips. Let's go back to our homepage. Our home portlet. As you can see here I also can get in to the same information via graphs. NetSuite unlike some systems really has these reporting capabilities built in, this is not something that you have to add after the fact, so I can quickly change my periods. I can quickly look at who are my A/R items. So that gives you an idea of how you can look at customer information not just from an accounting standpoint but from a CRM standpoint.
NetSuite also allows you to have integrated e-commerce. So a lot of traditional systems like Quickbooks, when you want to add e-commerce you're typically adding a system like Magento or (inaudible) and while those systems can be excellent at handling online transactions, you're oftentimes creating a different database so you're maintaining not only two different systems but two different databases. For example you might have different customer master or a different item master or maybe you're doing a sophisticated syncing process between the two. In NetSuite the e-commerce capability is built in so when you create a customer and you create items, they are fully exposed to your website so there is only one database. And then because of that I can start tracking things like website hits, start tracking cart abandonments and let'ssay I want to go into cart abandonments, there are none this month, but maybe I want to look at the previous fiscal half and see what we have to take a look at that. I've got quite a few cart abandonments as you can see here and it gives me some nice stats as an e-commerce manager. You notice here in my upper left corner that I have some Kanji. NetSuite is a full international system, so it's written in all the major languages - Japanese, simplified Chinese, traditional Chinese, German, French, Spanish, English so it's got all the popular languages and handles multi-currencies support. Of course I can go to my web orders, I don't have any this week, but if I go to a period I can see how I'm doing for my online orders. Now what I'm going to do now is drill into an order that I got over the internet. Now this gives you a view to the item master file and as you can see here I have a ton of information I can set up on my (inaudible) or Magento e-commerce system, but this is actually in the back office of NetSuite itself so I can keep track of unit measures, I can keep track of how I'm stocking items, how I'm selling items, how I'm purchasing items so a full unit of measure support. And this is where I would expose it to the website and create my graphics and any communications I have internally around the website. So again NetSuite allows you to have not only an accounting system not only an e-commerce system, but full function enterprise CRM and e-commerce. Which is very powerful. Great let's go into the next area and that area is manufacturing. A package like Quickbooks doesn't typically handle manufacturing very well. The reason for that is it was originally designed as an accounting system. It was not really designed as a manufacturing system. I am now going to go into the purchasing role in NetSuite and I can tell what kind of role I'm in because in the upper right here it tells me because I'm the purchasing manager. As the purchasing manager , I might be able to do the typical things, purchase orders to receive, purchase orders to bill and purchase orders to approve, but I also have my demand plans and supply plans that I might like to see as a purchasing manager. I also have some very significant purchase price variance information. So if I'm a manager, I am able to track what was my original purchase order, what did the items come in at and what were their variances. So something that manufacturing companies are oftentimes interested in. Not just for the items they purchase, but items they purchase for manufacture. The manufacturing capabilities in NetSuite. I'm going to more of the traditional menu at this point, allows you to do demand planning, it allows you to do receiving, it allows you to handle assembly items. So let's go to inventory and let's go to manufacturing and let's go to work orders. I'm not going to spend too much time with this, but I want to give you an idea of how easy it is to enter work orders in the NetSuite system. Here I have a new work order and I am able quickly name the order, tell whether it's assembly and start adding my items here. All the system has built in pop up features so if I have an assembly it's going to populate all those items in that particular assembly then allow me to build that work order based on previous assembly so I don't have to re-enter all this information. Again this has a very strong manufacturing system, that you're not going to see with the likes of a Quickbooks system. Alright, I'm going to go home. NetSuite being a sophisticated system you might have a number of windows, but it is very easy to go home if you get a number of windows open, you can always go home to your dashboard to see where your key business areas are that you want to score.
The last area I want to explore as it relates to Quickbooks is the ability to handle complex business processes. NetSuites allows you to have a full approval cycle. So this approval cycles is used in areas you might think of like purchase orders. I might as a purchasing manager have the ability to approve a purchase order if it's under five thousand dollars, but perhaps in this approval cycle I may want to say hey if this thing is over two hundred thousand dollars then I'm gonna have to go to the CEO to get this approved. The NetSuite system allows for all types of approval cycles and this might be useful in requisitions. It might be useful in ordering manufacturing parts, useful in setting up credit limits. This might be useful across the board on any kind of complex business transaction. So again this workflow capability is available throughout the system. Let me just give you one last piece of information. I've signed is as the sales manager so the same can be true with a sales manager. They may say, hey my sales reps are out there approving orders and I might have a list of any order that say is over seventy-five dollars, I may have to approve it before it goes on to the next cycle. NetSuite is a very nice system from the standpoint if I'm doing a lot of approvals I can quickly just hit the check box and submit these approved orders and voila I am done. That gives you an idea of some of the power of a NetSuite system and how it might be superior to a Quickbooks system. I'd like to thank you very much for your time today.