Since it's built on the Salesforce One platform, multiple communities can be easily created and accessed for specific needs and customized to represent any brand. You can personalize each customer's experience to their specific interests so customers can search the community to find information quickly and ask the community to get the answers they need while service reps spend their time tackling the toughest cases.
Now channel partners can close deals faster by easily accessing experts and managing leads right within the community. Marketing teams can collaborate with agencies to streamline their campaign creation and gather feedback from potential customers. Manufacturers are able to manage distribution by monitoring in store promotions and placements even responding to risk in the supply with help from the supplier community. Doctors can share their expertise helping patients get the very best care and patients are able to access the community from anywhere and your employees can increase productivity by sharing insights and files instantly. The Community Cloud's social intelligence automatically creates topics so users can instantly access discussions, files, and experts for the topics they care about and endorse each other for important contributions. Community managers have the ability to create custom bashes to incentivize and reward members for their participation and built in dashboards help measure community success. Create a community of actions with the Community Cloud from Salesforce.